One Housing’s Commitments.
General promises
Consultation
One Housing will consult you on the different proposals throughout the process, using a range of methods so you can influence things in ways that best suit you.
Disruption
One Housing will make every effort to keep disruption to a minimum.
Quality
If a redevelopment option is taken forward, all new homes will be built to the latest standards as set out in the London Housing Supplementary Planning Guidance (SPG) and current Building Regulations, whereby space standards are larger than the existing homes on the Kingsbridge Estate. All homes will be energy efficient.
Resident leaseholder promises.
Financial reimbursement
One Housing will reimburse you for the reasonable cost of your own independent valuer, legal fees, stamp duty, financial advice and removal costs. Reimbursed costs to be agreed before they are incurred through the provision of quotes.
Shared equity
If a partial or full redevelopment option is taken forward, resident leaseholders will have shared equity options that will allow them to return to a replacement home in any eventual development.
A fair deal
Resident leaseholders will be offered a fair deal that is affordable within the context of the regeneration proposals.
Flexibility
One Housing will act flexibly wherever possible and within reason, when considering individual or exceptional circumstances.
Tenant promises
Your rent
If a partial or full redevelopment option is taken forward, your rent will not go up when you move back to one of the new homes, unless you move to a larger home (i.e. a home with more bedrooms than you currently have). Your rent will also stay the same if you need to temporarily move away while work is being carried out. Your rent will continue to increase annually as they currently do. This also applies to refurbishment options.
If you choose to permanently move away, you will have to pay the rent that your new landlord charges for that home.
Right to Return
If a partial or full redevelopment option is taken forward, and your home is demolished, you will have the right to move back to a new home in the new development.
Your tenancy
If a partial or full redevelopment option is chosen, your tenancy and rights will be the same in your new home as they are now. If you permanently move away to a home let by another landlord you will still have a secure or assured tenancy, but some details in your new tenancy agreement may be different from your current agreement with us.
Moving away temporarily or permanently
If you move away from the estate temporarily and then return when the new homes or refurbishment is complete, One Housing will help and support you to secure a temporary move to one of our existing properties, or to a property owned by another landlord in a location which is suitable to your family needs. If a redevelopment option is chosen and you would prefer to move away from the estate One Housing will support and help you to secure a home from our existing properties, or to a property owned by another landlord. This may be in Tower Hamlets or it may be in another area.
Compensation
If a partial or full redevelopment option is chosen, One Housing will pay you compensation and costs to cover the disturbance of moving.